Blog

Customer Wealth

A few years (decades!) ago when my parents and aunt and uncle owned Clear Lake Lodge, I was left in charge as the general manager, also known as “Mom,” had to attend another commitment. This was a big responsibility in a 22-room hotel. I wanted to create a success and make a good impression on … Continue reading Customer Wealth

Talent Wealth

One of my first real jobs was as a loans officer in one of our great Canadian banks. Early on, I asked my manager, Peter, a question. “Phil,” he said, “come with me.” We walked over to the rows of manuals piled on top of the file cabinets. Peter pointed to the manuals and said, … Continue reading Talent Wealth

Welcome to this inaugural issue of The Business Wealth Builder!

After several years of writing my weekly Phil’s Profit Points and more recently, The Triple Double newsletter, I’m pleased to move on to new ideas and introduce you to this exciting Business Wealth Builder newsletter. This will provide powerful yet brief strategies and tactics to help you, the business leader, drive profitable growth in your … Continue reading Welcome to this inaugural issue of The Business Wealth Builder!

Innovative Growth

The best way to grow your business and increase your revenue—without investing any money in advertising or expansion—is to proactively provide more value to your best clients and customers. Innovation simply means improving your existing products or processes and creating new ones. Innovation comes from three places: The front lines The middle out The top … Continue reading Innovative Growth

Back To School

It’s back to school time across the country and in our house. This year was very different for us. Julia, our youngest daughter, flapped her long, graceful wings, and flew out of the nest all the way to Toronto. That’s pretty good for her first flight! She is pursuing her education and career in fashion … Continue reading Back To School

The Year End Sprint

A client of mine in the contracting field is having a strong year and aiming for 25% growth. They have a year-end in the summer during their busy season. In order to finish strong, just like a 100 meter dash, they need to run through the tape, and not just let up when they see … Continue reading The Year End Sprint