Category: Business Wealth Builder

“To increase your transaction value, don’t rush to the sale. Have a conversation with your customer about their objectives, their ideas, and how you can make their life better or easier.”–Phil Symchych It was a busy week and I was getting a reasonably healthy chile for lunch from Tim Hortons. “Would you like to turn … Continue reading How to Increase the Average Transaction Value

“Attracting and retaining the right customers with proactive communication and great service will grow your business wealth faster than anything else.”– Phil Symchych One weekend, back in the 1990’s, my Mom couldn’t be onsite to manage our quaint 22-room Clear Lake Lodge family business. She bravely left me, a young 20 something, in charge. It … Continue reading How to Increase the Number of Customers

“Four ways to grow your business: 1. Increase the number of customers (of the type you want) 2. Increase the average transaction value 3. Increase transaction frequency 4. Improve efficiency.” – Phil Symchych Sources: Attributed to various sources including Results Accountants Systems. Accountants, unfortunately, group all of the action in your business into a single … Continue reading Four Ways To Grow Your Business

“Engaging your team requires time and energy, not money.”– Phil Symchych Throughout our working lives, we’ve had positive experiences of working for great bosses and also positive, well, valuable experiences working for terrible bosses. The latter just didn’t feel very positive at the time, did it? What were the differences between your great bosses and … Continue reading How To Engage Your People

“Keep yourself fully charged and connected with others every day.” – Phil Symchych Stressful situations wear us down. How are you recharging these days? How are you staying connected with others? Zoom isn’t enough. Although we’ve become proficient at connecting on video platforms, and some of us even have great microphones/lighting/backgrounds, we still need real … Continue reading Recharging and Reconnecting

It’s August and summer projects beckon. This summer, my wife and I decided to build a rack to store our two kayaks and niece’s paddle board close to the lake. We first thought about this last summer, when we locked our kayaks to a big tree. Although the tree was secure, it was not very … Continue reading How To Build A Kayak Rack

“Commitment is an act, not a word.”—Jean-Paul Sartre Thanks to YouTube, we can all access amazing information, advice and perspectives for free, anytime. Or, we can waste away the hours. In pursuit of the former, I was watching a Joe Rogan podcast recently. Who is Joe Rogan, you ask? Mr. Rogan recently signed a $100 … Continue reading What Do You Allow?

“Employees make the best dates. You don’t have to pick them up and they’re always tax deductible.” —Andy Warhol Disclaimer: the quote above was intended as humour. Do NOT date your employees. Often, I hear the number one stress in a business owner’s life is employees. That comes from suffering “smallbusinessitis” and thinking of employees … Continue reading A good employee…

“Live in the sunshine. Swim in the sea. Drink in the wild air.” –Ralph Waldo Emerson Happy Canada Day! Happy July 4th to our American friends! Happy July to everyone! I know summer has officially arrived when our daytime temperatures are higher than my friend Dean’s daytime winter temperatures in Australia. G’day, mate! The sun … Continue reading Happy July!

“Great things are done by a series of small things brought together.” –Vincent Van Gogh Our 10-year-old washing machine died last week. One benefit is that we got to support our local economy during these slower economic times. The good news is that appliances with higher efficiency and better sound insulation are on sale these … Continue reading How Not To Connect A New Washing Machine