Within your network of friends and business associates, who else would benefit from the value that you have received from me?
Tag: Business Growth
Now that's good customer service in any economy
What does eye contact and saying ‘good morning’ cost?
A tough pill to swallow.
Canada’s health care system has a virus – lack of strategyitis.
Sales Tips
Focus on your customer’s current and future needs to build a relationship, decrease competition and increase the lifetime value of your customer.
Travel tips
irst class, as someone once said, isn’t a plane ticket. It’s how you act and treat people, regardless where you sit.
What's the one thing…
What’s the number one thing that, if you implemented successfully, would move your business forward?
Stuck in traffic
Car rental companies charge more for the peripherals than the basic product
Body Shop Twenty Questions
The customer is not always right
Are you competing against your own invisibility?
They were competing with their own invisibility.
DUDS in the Hotel Business
When the service is lousy, or the menu is boring, or the people aren’t trained, I blame management.
