What does eye contact and saying ‘good morning’ cost?
Tag: business
A tough pill to swallow.
Canada’s health care system has a virus – lack of strategyitis.
Sales Tips
Focus on your customer’s current and future needs to build a relationship, decrease competition and increase the lifetime value of your customer.
Travel tips
irst class, as someone once said, isn’t a plane ticket. It’s how you act and treat people, regardless where you sit.
Stuck in traffic
Car rental companies charge more for the peripherals than the basic product
DUDs – Dumb Unilateral Decisions – Diet Coke, please?
DUDs is my acronym for “Dumb Unilateral Decisions” by management of large companies and organizations. After all, since they’re bigger than small and medium businesses, shouldn’t they be managed better? Here is a true story that happened the other day at a stadium that regularly holds events for 30,000 or more people. My wife to … Continue reading DUDs – Dumb Unilateral Decisions – Diet Coke, please?
Kid Rock and Bon Jovi – Rock and Roll Lessons for Business
The more fun your customers have, the more profitable you will be.
