Customer Service - SME Wealth Builder

Blame the customer – Brrr, it's cold in here

As Canadians, we like winter, but we prefer it stay outdoors.

Starbuck’s has some decent competition, finally.

Yes, I’m with room service but, no, I can’t take your order!

What’s your time worth? What does standing in line to save a couple of bucks really cost you?

Aim high. Ask for help. Think long term.

Leveraging your business strengths can help you accelerate your revenues, increase your profits and boost your wealth.

No Service! One mistake, promptly resolved, is acceptable from anyone. Repeated mistakes are not tolerable.

Marketing isn’t a department. It’s everyone’s job.

What can you do to make your business go faster and be safer?

You’re probably spending more on paper than on nurturing new opportunities.