Customer Service - SME Wealth Builder

DUDS Oven Repair

You can’t cancel the appointment as we’ve already ordered parts

Some businesses spend more money watering the fake plants than they do rewarding their best customers.

Small business is BIG business.

Pricing based on supply and demand doesn’t work – unless you’re an oil cartel.

I’m sorry, our take-out menu isn’t the same as our restaurant menu.

Within your network of friends and business associates, who else would benefit from the value that you have received from me?

What does eye contact and saying ‘good morning’ cost?

Canada’s health care system has a virus – lack of strategyitis.

Focus on your customer’s current and future needs to build a relationship, decrease competition and increase the lifetime value of your customer.

irst class, as someone once said, isn’t a plane ticket. It’s how you act and treat people, regardless where you sit.