Small business is BIG business.
Tag: entrepreneurs
Getting greedy
Pricing based on supply and demand doesn’t work – unless you’re an oil cartel.
DUDS: Same kitchen, different menus!
I’m sorry, our take-out menu isn’t the same as our restaurant menu.
Can you be coached in two minutes?
The coach doesn’t matter. If you want to improve, you will. If you don’t, you won’t. It’s up to you.
Acquiring new business for free
Within your network of friends and business associates, who else would benefit from the value that you have received from me?
Now that's good customer service in any economy
What does eye contact and saying ‘good morning’ cost?
Sales Tips
Focus on your customer’s current and future needs to build a relationship, decrease competition and increase the lifetime value of your customer.
What's the one thing…
What’s the number one thing that, if you implemented successfully, would move your business forward?
Stuck in traffic
Car rental companies charge more for the peripherals than the basic product
Body Shop Twenty Questions
The customer is not always right