Customer complaints are a good thing, unless they’re not.
Tag: Strategy
Krazy Kaizen Kaput
Toyota Highlander for sale.
Don't 'Just Do It'
Just doing it generates too many bruises. There’s an easier way to successfully grow your business.
Scraping the frost off the crystal ball
What will interest rates do, will the banks lend more money, where will the Canadian dollar be, what’s going on in the economy?
Saving Time
There’s no such thing as time management – there’s only self-management.
Blame the customer – Brrr, it's cold in here
As Canadians, we like winter, but we prefer it stay outdoors.
Reading tea leaves – the future of David's Tea
Starbuck’s has some decent competition, finally.
The recession is over. Long live the recession.
Be prepared for success!
Collapse or Comeback? Team Canada settles for silver.
Research shows that bronze medal winners are happier, because they won, compared to silver medal winners, who lost the gold.
Room service – another DUD in the hotel industry
Yes, I’m with room service but, no, I can’t take your order!
