we’re going to protect our innocent daughter named Potash from nasty boys with lots of cash
Tag: Strategy
Risk and Reward: Are you watering the fake plants?
Some businesses spend more money watering the fake plants than they do rewarding their best customers.
Small Business Week
Small business is BIG business.
DUDS: Same kitchen, different menus!
I’m sorry, our take-out menu isn’t the same as our restaurant menu.
Acquiring new business for free
Within your network of friends and business associates, who else would benefit from the value that you have received from me?
Now that's good customer service in any economy
What does eye contact and saying ‘good morning’ cost?
Sales Tips
Focus on your customer’s current and future needs to build a relationship, decrease competition and increase the lifetime value of your customer.
What's the one thing…
What’s the number one thing that, if you implemented successfully, would move your business forward?
Stuck in traffic
Car rental companies charge more for the peripherals than the basic product
Body Shop Twenty Questions
The customer is not always right